Payment Methods:  Accepted Credit Cards
We accept Visa, MasterCard, American Express, and Discover.  Please be sure to provide your credit card billing address, exactly as it appears on your monthly statement.  Incorrect information might cause a delay in processing your order. Handling and/or shipping charges will be added to the order total.   Credit Cards will be billed upon receipt of the order.
Check or Money Orders

Orders will not be shipped until clearing of check or receipt of money order.  Checks and Money Orders should be mailed to:

7840 W. Gratz Drive
Boise, ID 83709
Attn: AVsuperstore Sales Dept.
If you have a quote number, please reference
or send a copy of the quote

All payments are required in U.S. dollars. We only accept US and Canadian Credit Cards. NO International orders will be accepted. Transfer only. All sales are final on International orders. Any Duties, Taxes or Brokers fees are billed directly to the shipping recipient and are to be paid to the shipping company.

Order Processing

All orders are subject to approval by AVsuperstore.  After an order is placed, an e-mail will be sent to you acknowledging receipt of the order.  After an order has been approved, an e-mail will be sent to you confirming the order, detailing all costs (Including Shipping and Taxes if applicable) and the estimated shipping date.

AVsuperstore reserves the right to refuse orders or require a customer signature before processing an order. If you have any questions about an order please emai:  

Shipping Policy
  • Shipping terms are F.O.B. origin.
  • All orders will be shipped standard ground unless otherwise requested.
  • Shipments to P.O. boxes are not allowed per freight companies' policy.
  • All shipping and insurance costs are the buyers responsibility.
  • Delivery dates are estimates only.
  • Business Days are considered Monday through Friday only (Weekends are exempt)
AVsuperstore is required to withhold the applicable sales tax for orders to be delivered to addresses within Idaho and Washington. Customers are responsible for all sales taxes or other taxes on orders shipped to other states or countries. If order is tax exempt, please send a copy of your exemption certificate via mail:

7840 Gratz Drive
Boise, ID 83709

OR you may fax order to: (208) 344-9087.

Special Order Items

Some products sold by AVsuperstore are special order items. Terms and conditions for the sale of those items by AVsuperstore will appear either in the web content description of said item or will be detailed in your final order confirmation. Any items sold under these conditions will require your signature on an order confirmation document and will require advance payment. In most cases, special order items will not be returnable or will have a significant restocking fee.

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